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Return / Refund Policy
We want you to be satisfied with your purchase. If you’re not, here’s how returns and refunds work:
Eligibility for Returns:
- You have 7 days from receiving the item to request a return.
- Item must be unused, in original packaging, and in sellable condition.
Non-Returnable Items:
- Used or damaged items due to misuse.
- Items marked as clearance or final sale.
Return Process:
- Email us at support@thefinefancy.com with your order number and reason.
- We will respond with return instructions.
- You are responsible for return shipping unless the item is defective or incorrect.
Refunds:
- Once returned item is received and inspected, we will notify you.
- Refunds will be issued within 7 business days to your original payment method.
Exchanges:
For defective items, we offer a 1-to-1 replacement, subject to stock availability.